8) Little People
We consider our guest house a very family friendly establishment. We appreciate that it can be difficult travelling with children and if given notice can provide travel cots and high chairs. We have Free View on all bedroom televisions which includes the very helpful CBeebies channel!
9) Guests with Limited Mobility
We have two bedrooms which are located on the ground floor. These rooms can be reserved when book with us directly and cannot be guaranteed if you book through a third party.
10) Alcohol Policy
Blue Shutters does not have an alcohol licence, however guests are more than welcome to bring their own beverages to be consumed in an adult and sensible manner, taking into consideration our other guests and residential neighbours.
Blue Shutters operates a strict no pets’ policy.
12) Guest Parking
Guest parking is provided off road at the front of the property. We have 8 parking spaces which are available on a first come first served basis. There is additional on road parking with no restrictions across the road directly opposite us.
Guests are advised that the parking is entirely at guests own risk. We the owners do not accept any liability or responsibility for guest vehicles or contents. Our area is generally very good with no reported thefts from vehicles happening for some years. However, we advise you not to leave valuables in your vehicle.
13) Breakages & Damages
We accept that accidents happen, if you damage or break something and you tell us as soon as you can, we can either replace or repair the damage which will then limit any charges to yourself.
14) Smoking policy
This is a non-smoking establishment. Guests must not smoke in any internal part of the building including en-suites. All bedrooms are fitted with smoke detectors. We have under cover areas in the rear garden and guests are welcome to smoke here.
If you are found to be smoking inside you will be liable for cleaning costs and loss of business to us if we need to close down your room for cleaning. Liability includes a charge for cleaning all carpets & upholstery, cleaning/fumigating and letting costs equal to the number of nights the room/s are unavailable to other guests.
15) Future Marketing
By sending us an enquiry or booking accommodation with us, you may be included in our on-going marketing program. From time to time we may send you a newsletter which may also contain details about special offers and discounts. Please advise us if you wish to be removed from our list of contacts.
We take customer care and service very seriously. If you have a complaint or discrepancy please speak to a member of staff during your stay. If you feel unable to do this at the time, please contact us as soon as possible so that your complaint or discrepancy can be dealt with quickly. Please note that by booking accommodation at this establishment you are accepting the above terms and conditions.
Owner: Mrs Deborah Horan (Owner)
Blue Shutters Guest House, 109 North Road, Poole, Dorset, BH14 0LU
Email: firstname.lastname@example.org Telephone: 01202 748129 or 07502389261 (Out of Hours)